If unexpected things happen, we are here to help. We answer 90% of inquiries within 48 hours. 

Get your claim form here

To get the respective claim form you need the last two digits of your insurance number (Ins. no.).
Please check the entered digits carefully. Are they correct?

If something goes wrong, here is what to do

  1. Keep damage as low as possible.
  2. Inform us immediately.
ERGO Reiseversicherung AG

Leistungsabteilung - LHG
Postfach 800545
81605 München